Company policies

Using Our Web Site

How to Use CanadianPond.ca 's Web Site
You do not need to register or login to shop on our Web site. If you would like to place an order online, you have the option of either shopping as a guest user or registering with us. As a registered user, you will save time on subsequent visits by not having to re-enter your billing information. You can also access the contents of your shopping cart from any computer using your personalized login. For more benefits, please see the list below. You will not receive mail, e-mails or telephone calls from other companies as a result of registering.

Benefits of Registering on Our Site
• Save time on your next order by not having to re-enter your billing address (shipping addresses are not retained).
• View past orders and check the status of current orders.
• Save items in your shopping cart.
• Access your shopping cart from any computer.
• Build your own Wish List.

How to Register
Click on "Login", found in the left menu bar and at the top right corner of the page.
Click on the "Register" button. Complete the form, including all fields marked with .

Currency Selection
The CanadianPond.ca e-commerce site is a multi-currency site. Our pages display prices in either Canadian funds or U.S. funds. The International currency setting displays prices in U.S. funds.

On your first visit, you will be asked to select a currency before browsing. After that, we will read your currency setting from your "cookies". If placing an order, your currency setting must match the country of your designated shipping address.

Change your currency selection

Cookies
In order to properly use our site, you need to have your computer's security settings such that cookies are enabled.

A "cookie" is a small data file stored on your computer's hard drive containing information relating to your visit to our site, such as currency selection and shopping cart contents. When you leave and then return to our site, this information is recalled, saving you from entering it again. For example, if there was an interruption while browsing the Internet, your shopping cart selections would still be available, in the currency you had selected, the next time you connected to our site